Listed below you will find the immediate roles that we are looking to fill, however if the job you are looking for is not shown below, we would welcome CVs sent in confidence to recruitment@psu.uk.com which we will put on file for later vacancies. PSU Technology Group Limited is an equal opportunities employer.

We are currently recruiting 3 people for the following roles:

• Receptionist / Office Administrator
• Trainee Sales Executive
• Technical Support / Customer Services Agent.

See below for further details.

An opportunity has arisen for an experienced Receptionist/Office Administrator who possesses excellent communication skills, is articulate, IT literate, has lots of initiative and able to work as part of a small and friendly team. You will be helpful and polite with a ‘Can Do’ attitude. You will have recent experience in a customer service role and enjoy a flexible, solutions orientated approach to your work with the ability to prioritise tasks.

Your main responsibilities will include: answering the telephone and fielding calls, welcoming visitors, typing (Word, Excel), filing, photocopying, faxing, assisting with the preparation of mailshots, making refreshments, ordering stationery, dealing with deliveries and sorting incoming and outgoing mail.

You will also be required to support the Purchasing/Quality Manager with day to day purchasing tasks as well as assisting with arranging the annual audit, collating information for management meetings and progressing customer complaints within the quality framework.

For the right candidate there is also the opportunity to become involved in other areas of the business.

TRAINEE SALES EXECUTIVE

• Permanent Position
• £16,000 per annum basic | £25,000 OTE + Benefits Package
• 22 days paid holiday (incremental with service) plus Bank Holidays
• Company pension scheme
• Private Healthcare
• Comprehensive training
• Opportunity for progression into a field based sales role
• Parking available

We have an opening for a driven and enthusiastic individual with a natural sales flair and the ability to add value in revenue to the company’s core business to join our expanding sales team. This role will utilise all your existing telesales experience whilst offering an exciting new challenge. Your confidence and commitment to doing a good job will ensure that you are valued and well rewarded for your excellent sales ability.

Working with a mixture of ‘hot’ leads, and cold calling, the successful candidate will be responsible for outbound calling to prospective customers identifying opportunities and securing appointments for our field based sales staff. You will work to daily sales targets achieving a pre-agreed number of calls and ensure our bespoke CRM system is updated accordingly.

To succeed in this role you will need the following key attributes:

• to demonstrate a proven track record of over target performance in a cold calling / telesales environment with the ability to build sound relationships with all contacts
• a confident and professional approach in dealing with clients at all levels as managing the process that secures each appointment with prospective customers is paramount
• to be computer literate to an intermediate level (MS Office)
• the ability to apply a logical approach to the task of achieving targets within agreed timescales
• possess a real passion to succeed and work as part of a team.

IT / TELECOMS TECHNICAL SUPPORT / CUSTOMER SERVICES AGENT

• Permanent Position
• £18,000 per annum basic + Benefits Package
• 22 days paid holiday (incremental with service) plus Bank Holidays
• Company pension scheme
• Private Healthcare
• Comprehensive training
• Opportunity for progression into a field based technical engineering role
• Parking available
• Equal Opportunities

An opportunity has arisen for a first line technical support agent. IT and/or Telecoms technical experience is essential as is being articulate and calm under pressure. You will also be helpful and polite with a ‘Can Do’ attitude. You will have recent experience in a customer service role and enjoy a flexible, solutions orientated approach to your work with the ability to prioritise tasks.

Your main responsibilities will include: Answering, logging and responding to technical query telephone calls and assisting the customer services supervisor. There is also an element of stock control and the receipt / despatch of deliveries.

For the right candidate there is also the opportunity to progress to field based technical engineering which includes company provided vehicle and industry recognised training and qualifications.   

PSU Technology Group Limited is an equal opportunities employer and, as such, expects to be provided with details of all suitably qualified candidates, who should be proposed without prejudice of any form on the part of any individual or agency. Accordingly, the Company will not accept any form of discrimination, either directly or indirectly, on the grounds of race, colour, religion, age, disability, sex, marital status or sexual orientation. PSU Technology Group Limited adheres to the Codes of Practice as issued by the Council for Racial Equality and the Equal Opportunities Commission. This policy applies to both the treatment of existing employees and to the recruitment of future employees of the Company. For more information about the codes of practise, visit the Council for Racial Equality and the Equal Opportunities Commission.