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View Network Details, even across Continents
Inter-Tel is pleased to announce the release of the new System Manager software for the award-winning Axxess communications platform. This new software unites Inter Tel’s diverse product line* into a family of products that can be viewed, programmed, managed and diagnosed through a single interface. System Manager enables more thorough troubleshooting and can help reduce the cost and overall complexity of operating the system.
Features:
- Using a standard web browser a technician or system administrator can manage an entire networked system with multiple applications remotely over a secure encrypted session.
- Provides a map view of the Axxess network showing Node-to-Node connectivity with status colours to indicate link capacity, warnings and errors.
- Includes the ability to drill down and view individual nodes eliminating the need to travel to each site for access.
- Gives an administrator the ability to create users with different permissions to control levels of access.
- Allows users to review or modify the Axxess system configuration without the need for special software.
- Supports monitoring of the quality of service delivered by an Internet Protocol Resource Card (IPRC) to measure the quality of IP phone calls.
- Provides web access for trunk diagnostics, which allows a technician or administrator to determine if a trunk problem is with the system or the Central Office (CO).
- Alerts administrators and/or technicians via e-mail, based on pre-set system tolerance.
- Enables users to see the information stored in the alert database.
- Lets users filter the results by source, beginning and ending timestamps, alert type, severity and system events flag.
*Current products include: Axxess network programming, Unified Communicator, SIP, Diagnostics
Functional Design
The System Manager consists of a framework and snap-ins**. The framework provides basic infrastructure, while the snap-ins provide the intelligence of managing system components. Together, the framework and the snap-ins provide the following system management functionality over the web:
- Axxess Network topology (drill down).
- Axxess System configuration.
- Unified Communicator configuration.
- SIP server configuration.
- Diagnostics (alert notification, message print, trunk diagnostics, IPRC web site, MGCP gateway web site).
- Call reports (based on SMDR).
- Administration (System Manager framework configuration and management).
** A snap-in licence is a program designed to function as a modular component of another application. Examples of snap-ins include Shym Technology's PKEnable snap-in security system for use in e-mail and Web applications, and Novell's ZENworks for Desktops 3 Cluster Snap-in, which contains the program to support workstation inventory in a cluster environment.
View network-wide details - even across continents
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