When PSU was formed in 1986 it's core business was the maintenance, support and repair of PC's, servers, printers and IT networks for large organisations across the UK. Throughout the 80's and 90's the company lived and breathed the ethos of good service. When British Standards launched it's BS5750 standard for service, PSU adopted it from the outset and gained accreditation in 1994 making it one of the first companies in the industry to adopt this exacting standard. Throughout  the late 90's the directors could see that the voice and data industries were converging and the companies that were going to survive in this soon to be merged market were the one's who could deliver on their promises of good service and support.

The directors brought in the people who had the skills in InterTel maintenance and then embarked on a process of cross-training all the customer facing staff in both disciplines. This early investment in knowledge coupled with the experience gained over the previous 15 years and then put within a framework of total quality explains why the PSU Technology Group is as successful as it is today at maintaining InterTel Telephone Systems.
 

A selection of our services:

	InterTel Telephone System Maintenance Your InterTel telephone system is the life blood of your company. If it stops working, your company stops working. PSU can offer you expert service combined with potential annual cost savings.
	InterTel Telephone Support Having someone on the end of a phone or e mail who knows the answer to your question is essential in today's hectic business life. Having someone who will answer the call within 3 rings is a godsend. PSU work to this mantra.
	Personal Account Management We all know that on the whole people do business with people. A company that can retain it's core staff wil reap the rewards of continuity. We ensure that our Regional Sales Managers are looked after so that you can deal with one person from one year to the next.
	SDX / Avaya INDeX Trade-In Effective 1st June 2006, INDeX will no longer be available for sale. In reaction to this news PSU and Inter-Tel have structured an exciting initiative to migrate your INDeX to either the Axxess or 5000 series.
	Upgrade or Part Exchange your Telephone System
	On-Hold Announcements What do you customers hear when the are on hold? 7 out of 10 business calls are placed on hold and with average holding and transfer time increasing each month isn't it time you addressed what you're callers listen to. A small business holding or transferring just 8 calls per hour will leave their caller on hold for over 200 hours per year. PSU have a professional solution for this issue.