Computer Telephony Integration (CTI) is the joining together of computer applications with your telephone system. Inter-Tel offers a diverse selection of CTI products that greatly enhance your business processes and your customer relationship management.

There are many types of CTI applications; the linking of a customer database to your phone system will provide you with instant information about who is calling you on a PC screen – ‘screen-popping’. Beyond this more sophisticated products will address call and contact centre management, telesales scripting, call recording and retrieval, voicemail, and unified messaging.

Please select an application from the list on the left.