Mitel 5000 IP Telephone System in Detail

The Mitel 5000 IP Telephone System consists of three primary systems (5200, 5400 and 5600) that can transparently network up to 99 different locations. Each server is equipped and licensed for networking 'out of the box' and networking capacities can be easily expanded with a one-time licence. Additionally, if you want to network to other systems over IP, this system requires no additional hardware or licensing.

The Mitel 5200 is designed for the small business, offering built-in support for up to 75 IP endpoints, 96 digital endpoints and up to eight ports of built-in voice mail, as well as system networking over IP or E-1 for seamless connectivity within a multi-site environment.
The Mitel 5400 is designed for the larger customer requiring up to 175 IP and 96 digital endpoints. The Inter-Tel CS-5400 is built on an Inter-Tel CS-5200 through an upgraded expansion card that is installed on the existing processor.
The Mitel 5600 increases the functionality of the CS-5400 to support up to 250 IP endpoints, 96 digital endpoints, 16 ports of basic voicemail and the same expansion modules as the other servers in the series. Networking is also included for growth up to 99 nodes or 20,000+ users.

In Detail

The Mitel 5200, 5400 and 5600 offer:

Support for Mitel and third party software applications, for example CTI.
Support for Mitel S8000 Series IP and wireless endpoints.
Built in four port basic voicemail (upgradeable) with basic Unified Messaging.
Two built-in analogue trunk ports.
Two built-in analogue extension ports.
Three module bays allow for internal expansion:
PRI Module can be used to connect to other Inter-Tel CS-5000 Servers or to Primary Rate services.
Analogue exchange line module enables connectivity of two or four PSTN exchange lines.
Analogue extension module providing 4 ports (SLM-4). Maximum of one per chassis.
Basic-Rate connectivity through the Basic Rate Module (BRM).
Built-in modem for remote diagnostics and programming.

The Mitel Digital Expansion Interface (DEI) Offers:

Three modular bays that each accept an expansion module (DEM-16 or SLM-8).
Support for a single line adapter allowing for two analogue endpoints to connect as separate extensions using a single digital port.
Support for Mitel 8000 Series digital endpoints

Mitel 5000 supports the following standards:

Session Initiation Protocol (SIP)
Media Gateway Control Protocol (MGCP)
IEEE Standards: 802.11b, 802.3af
ITU Standards: G.711, G.729a/b and T.38 CT
Enablers: Open Architecture Interface (OAI) TAPI Service Provider

TheMitel 5000 chassis provides three bays allowing for internal expansion modules to be added. Primary Rate or Basic rate is added via the PRI or BRM modules respecitvely. Four analogue extensions can be added with the SLM-4. For solutions requiring more than four analogue extensions, a Digital Expansion Interface is required. Digital and Analogue Support Digital or analogue extensions are provided by Inter-Tel's Digital Expansion Interface (DEI). The DEI has three module bays that can each accomodate either a 16 extension Digital Endpoint Module (DEM-16) or an 8 extension Single Line Module (SLM-8). This provides up to 48 digital or 24 analogue extensions per DEI and up to 2 DEIs can be added to a system giving a total capacity of either 96 digital or 48 analogue extensions.

Standards-based Architecture

Display Panel
Compact Flash Storage abd USB connectivity
Analogue Single Line Extensions
Paging & Music-on-hold (MOH)
Processor Module
Modular Expansion Bays

Mitel is committed to providing standards-based solutions which enable businesses to take advantage of existing corporate architecture during transition to the network-centric communications model. This support of voice and data standards allows the Mitel 5000 Network Communications Solutions to efficiently and effectively coexist within the network environment.

Fast fact:

Mitel 5000 IP Telephone Systems may be networked with an existing Inter-Tel Axxess Telephone System, offering backwards migration compatibility and expansion of IP networking.

Inter-Tel CS5000 Range of IP Telephone Systems

The Inter-Tel 5000 range of IP Telephone Systems consists of three primary systems (CS-5200, CS-5400 and CS-5600) that can transparently network up to 99 different locations or up to 25,000+ users. Each server is equipped and licensed for networking 'out of the box' and networking capacities can be easily expanded with a one-time license. Additionally, if you want to network to other systems over IP, this system requires no additional hardware or licensing.

The Inter-Tel CS-5200 IP Telephone System is designed for the small business, offering built-in support for up to 75 IP endpoints (Version 2.0 and above) and four ports of built-in voice mail, as well as system networking over IP or E-1 for seamless connectivity within a multi-site environment.

The Inter-Tel CS-5400 IP Telephone System is designed for the larger customer requiring up to 175 IP endpoints (Version 2.0 and above).

The Inter-Tel CS-5400 is built on an Inter-Tel CS-5200 through an upgraded processor expansion card that is installed in the dedicated processor bay.

The Inter-Tel CS-5600 IP Telephone System increases the functionality of the CS-5400 to support up to 250 IP endpoints, 96 digital endpoints, 16 ports of basic voicemail and the same expansion modules as the other servers in the series. Networking is also included for growth up to 99 nodes or 20,000+ users.

The Inter-Tel CS-5200, CS-5400 and CS-5600 offer:

Support for Inter-Tel and third-party software applications, for example CTI.
Support for Inter-Tel S8000 series IP and wireless endpoints.
Built-in four-port basic voice mail (upgradable with Windows 2000 Voicemail or Enterprise Messaging.
Two built-in analogue trunk ports.
Two built-in analogue extension ports.
Three module bays allow for internal expansion and can be used in any combination:
E-1/PRI Module can be used to connect to other Inter-Tel CS-5000 Servers or to Primary-Rate services.
Analogue exchange line module enables connectivity of two PSTN exchange lines.
Basic-Rate connectivity.
In-built modem for remote diagnostics and programming.

Digital and Analogue Support

When you require digital and analogue extensions, the Inter-Tel DE-5200 digital expansion interface allows for the connection of up to 48 digital endpoints. Up to two Inter-Tel DE-5200s can be added to either an Inter-Tel CS-5200 or Inter-Tel CS-5400 server, enabling you to deploy up to 96 digital endpoints. With additional Inter-Tel hardware, digital ports on the DE-5200 may be converted to analogue extensions.

The Inter-Tel DE-5200 Offers:

Three modular bays that each accept a digital endpoint module.
Support for a single line adapter allowing for two analogue endpoints to connect as separate extensions using a single digital port.
Support for Inter-Tel 8000 series digital endpoints.

Mitel InterTel 5000 IP Telephone System

Inter-Tel 5000 IP Telephone System for Small and Medium Businesses Combining your voice system and your data network affords you the cost-effective and competitive edge your business needs to succeed. InterTel 5000 IP Telephone Systems offer a network-centric communications solution that allows you to join geographically dispersed associates and multi-site locations. Whether you are connecting offices and applications together over a data network, or deploying IP endpoints to employees in or out of the office, all your employees have access to the same system features as if they were located in your central office. Additionally, the InterTel 5000 IP Telephone System supports multiple software applications. The results are operational efficiencies and a foundation for a more flexible infrastructure. The Inter-Tel CS-5200 is designed for the small business, offering built-in support for up to 75 IP endpoints, 96 digital endpoints and up to eight ports of built-in voice mail, as well as system networking over IP or E-1 for seamless connectivity within a multi-site environment. The Inter-Tel CS-5400 is designed for the larger customer requiring up to 175 IP and 96 digital endpoints. The Inter-Tel CS-5400 is built on an Inter-Tel CS-5200 through an upgraded expansion card that is installed on the existing processor. The Inter-Tel CS-5600 increases the functionality of the CS-5400 to support up to 250 IP endpoints, 96 digital endpoints, 16 ports of basic voicemail and the same expansion modules as the other servers in the series. Networking is also included for growth up to 99 nodes or 20,000+ users. Inter-Tel 5000 IP Telephone System Solutions: leverage the best of new technology including network architecture, IP and application standards. provide IP and digital technology options and applications support. offer initial investment and long-term costs benefits including mobility; enhanced customer care; and seamless, multi-site IP network connectivity. are easy to implement and support through system compatibility and migration options and centralised, network-based administration. improve the efficiency of internal and external communications and employee responsiveness to business. Download a Brochure

Inter-Tel 5000 IP Telephone System for Small and Medium Businesses

Combining your voice system and your data network affords you the cost-effective and competitive edge your business needs to succeed. InterTel 5000 IP Telephone Systems offer a network-centric communications solution that allows you to join geographically dispersed associates and multi-site locations. Whether you are connecting offices and applications together over a data network, or deploying IP endpoints to employees in or out of the office, all your employees have access to the same system features as if they were located in your central office. Additionally, the InterTel 5000 IP Telephone System supports multiple software applications. The results are operational efficiencies and a foundation for a more flexible infrastructure.

The Inter-Tel CS-5200 is designed for the small business, offering built-in support for up to 75 IP endpoints, 96 digital endpoints and up to eight ports of built-in voice mail, as well as system networking over IP or E-1 for seamless connectivity within a multi-site environment.

The Inter-Tel CS-5400 is designed for the larger customer requiring up to 175 IP and 96 digital endpoints. The Inter-Tel CS-5400 is built on an Inter-Tel CS-5200 through an upgraded expansion card that is installed on the existing processor.

The Inter-Tel CS-5600 increases the functionality of the CS-5400 to support up to 250 IP endpoints, 96 digital endpoints, 16 ports of basic voicemail and the same expansion modules as the other servers in the series. Networking is also included for growth up to 99 nodes or 20,000+ users.

Inter-Tel 5000 IP Telephone System Solutions:

leverage the best of new technology including network architecture, IP and application standards.
provide IP and digital technology options and applications support.
offer initial investment and long-term costs benefits including mobility; enhanced customer care; and seamless, multi-site IP network connectivity.
are easy to implement and support through system compatibility and migration options and centralised, network-based administration.
improve the efficiency of internal and external communications and employee responsiveness to business.
Download a Brochure

IP Centric | 1U Design

In today's competitive business environment, you understand the need to optimise the performance of your organisation by utilising technology that allows you to operate more effectively. Voice over IP (VoIP) can add value to your organisation, and with Inter-Tel's latest product offering you have a system that considers your unique business requirements, allowing you to deploy VoIP technology efficiently, effectively and successfully.

The Inter-Tel 5000 Series of IP Telephone Systems is a family of IP-centric communications serverproducts built on an advanced hardware architecture that optimises the latest in VoIP technology, while leveraging Inter-Tel's long history of featuredevelopment and 35 years of industry experience.

Inter-tel S8000 Telephone Handset family

View the range of endpoints available for the CS5000

Inter Tel 5000 Network Communications Solutions for Small and Medium Businesses

Combining your voice system and your data network affords you the cost-effective and competitive edge your business needs to succeed. The Inter-Tel 5000 IP communication platform offers a network-centric communications solution that allows you to join geographically dispersed associates and multi-site locations. Whether you are connecting offices and applications together over a data network, or deploying IP endpoints to employees in or out of the office, all your employees have access to the same system features as if they were located in your central office.

Software Applications

Additionally, the Inter-Tel 5000 IP Telephone System supports multiple software applications. The results are operational efficiencies and a foundation for a more flexible infrastructure.
Read more about Software Applications

Online Demonstrations

Click on the link below to watch a detailed overview of the 5000 IP Telephone System from Inter-Tel. This overview, provided by one of Inter-Tel’s product managers, gives insight into the key features and benefits of this new IP-centric solution.

Detailed overview of the 5000 Series from Inter-Tel

Listen to Chris Harris, Managing Director Inter-Tel EMEA, talk about where the new 5000 Series fits in the Inter-Tel product portfolio and its key benefits to the user.

Positioning the Inter-Tel 5000

intertel 5000 series ip telephone system